Costozon International Shipping Experience

International Shipping Policy

From Our Hands to Your Doorstep

“Beauty knows no borders. Whether you are in Paris, Sydney, or New York, we deliver brilliance globally.”

50+
Countries
100%
Insured
DDU
Duty Unpaid

Plan Your Delivery

Understand the full journey of your jewelry. Unlike fast fashion, our pieces are made-to-order. Use this tool to estimate your timeline and shipping costs.

Shipping Cost

FREE

Expedited

Total Estimated Wait Time

Combining Processing/Crafting (7-15 days) + Shipping Transit.

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Crafting

Design, Cast, Set, Polish

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Shipping

FedEx, DHL, UPS

IMPORTANT

Customs, Duties & Taxes

Costozon ships Delivered Duty Unpaid (DDU). This means the price you pay at checkout covers the jewelry and shipping only.

You are the importer of record. You are responsible for paying local import duties and VAT to the courier (FedEx/DHL) upon arrival to release your package.

“If you refuse shipment due to fees, Costozon will deduct return shipping and a 20% restocking fee from your refund.”

Estimated Tax Rates by Region

Estimates only. Check your local customs office.

Discretion is Key

We know jewelry is often a surprise. High-value packages can also attract attention. That’s why we use “Blind Box” shipping.

  • Generic Exterior: No mention of “Jewelry” or “Diamonds”.
  • Vague Label: Described as “Fashion Accessories” or “Metal Ring”.
  • Signature Required: Never left on a doorstep.
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TO: J. Doe
DESC: Metal Acc.
WT: 0.2kg
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Costozon

Velvet Ring Box

State: Secure Shipping Mode

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Restrictions

  • No P.O. Boxes: We need a physical address for signatures.
  • No APO/FPO: Couriers cannot access military bases securely.
  • Remote Areas: May incur surcharges and +3-5 days.
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Tracking

You’ll get a tracking link the moment the courier scans your package.

Clearance Delay?
Usually means customs is waiting for your duty payment. Check your email.
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International Returns

Accepted within 30 days.

  • • Return shipping is paid by customer.
  • • Duties/Taxes are non-refundable by Costozon (claim via local govt).

Need Assistance?

Our support team works across multiple time zones to ensure your delivery goes smoothly.

sales@costozon.com Fully Insured Transit