Payment Policy – Costozon
At Costozon, your shopping experience is designed to be as smooth, secure, and convenient as possible. Along with offering a wide range of artificial jewellery, fashion jewellery, imitation jewellery, Korean jewellery, and western jewellery, we also ensure that paying for your order is stress-free. Our Payment Policy reflects our commitment to providing safe, transparent, and flexible payment options for every customer—whether shopping from India or overseas.
Why Our Payment Policy Matters
When shopping online, one of the biggest concerns for customers is payment safety. At Costozon, we prioritize your security and convenience by:
✅ Offering multiple payment options tailored for both Indian and international shoppers.
✅ Using SSL-encrypted and PCI-DSS compliant gateways for 100% secure transactions.
✅ Maintaining transparent policies with no hidden charges.
✅ Ensuring fast and seamless checkout to save you time.
By doing so, we aim to create a shopping experience that is trustworthy, reliable, and customer-first.
Accepted Payment Methods
1. Credit & Debit Cards
We accept all major Visa, MasterCard, Maestro, American Express, and RuPay cards. Whether you’re in India or abroad, you can confidently pay for your artificial jewellery or fashion jewellery using your preferred card.
2. UPI Payments
Fast and easy UPI payments through apps like Google Pay, PhonePe, Paytm, and BHIM UPI are available for Indian customers. UPI is secure, instant, and hassle-free.
3. Net Banking
We support net banking with leading Indian banks, giving customers an additional safe and reliable payment option.
4. Wallets
Popular wallets like Paytm Wallet, Amazon Pay, PhonePe Wallet, and Mobikwik are accepted for quick and convenient transactions.
5. Cash on Delivery (COD)
For Indian customers, Cash on Delivery is available on select orders. This option allows you to pay when your jewellery is delivered, offering additional peace of mind.
6. EMI Options
We understand that some jewellery purchases may be larger. That’s why we offer No-Cost EMI and EMI plans on select cards and payment gateways, making it easier to shop for your favorite designs.
7. International Payments
For our global customers, we accept:
International credit/debit cards
PayPal for secure global transactions
International payment gateways supporting multiple currencies
This allows anyone, anywhere in the world, to enjoy Costozon’s exclusive Korean jewellery, western jewellery, and imitation jewellery collections.
Currency & Pricing Transparency
All prices on Costozon.in are displayed in Indian Rupees (INR).
International payments are processed in INR but may be charged in your local currency based on your bank’s exchange rate.
Prices are inclusive of all applicable Indian taxes.
For international orders, customs duties and import taxes (if any) are the responsibility of the buyer.
Payment Security
Your security is our top priority. That’s why we use:
SSL encryption – Ensures all payment details remain private and secure.
PCI-DSS compliant gateways – Globally recognized standard for secure transactions.
Two-factor authentication (2FA) – Required by RBI for all online payments in India, adding an extra layer of protection.
You can be confident that every transaction at Costozon is processed with maximum safety.
Refunds on Payments
In case of order cancellations or returns (as per our 7-Day Return Policy), refunds are initiated within 2–5 business days.
Refunds are credited back to the original payment method used during purchase.
For COD refunds, customers may be asked to provide bank account details for NEFT transfer.
Refund timelines may vary slightly based on your bank or payment provider.
Failed or Pending Transactions
Sometimes, a payment may fail or remain pending due to bank/server issues. Here’s how we handle it:
If payment is deducted but the order is not confirmed, the amount will be automatically refunded by your bank within 5–7 business days.
If the issue persists, you can contact our support team with your transaction ID for faster resolution.
Customer Support for Payment Issues
Our dedicated support team is always ready to help you with:
Payment failure queries
Double debits or duplicate transactions
Refund status updates
EMI and installment-related questions
📧 Email: support@costozon.in
📞 Phone: +91 9818575908
🌐 Website: www.costozon.in
Why Trust Costozon for Payments?
✅ Wide Range of Payment Options – Cards, UPI, wallets, COD & EMI.
✅ International Payments Supported – Shop from anywhere in the world.
✅ 100% Secure Transactions – SSL & PCI-DSS protection.
✅ No Hidden Charges – Complete transparency in pricing.
✅ Quick Refunds – Easy and hassle-free process.
Conclusion
At Costozon, we want your shopping journey to be delightful from start to finish. That’s why our Payment Policy is built around security, convenience, and transparency. Whether you’re shopping for artificial jewellery, fashion jewellery, imitation jewellery, Korean jewellery, or western jewellery, you can check out with full confidence knowing your payment is safe and protected.
✨ Costozon – Trusted Jewellery, Secure Payments, Global Reach. ✨





